Reviews

Product or service reviewed: Carrier heating system

Technician: Daniel, Billy, Luis

Anthony & Suzette D.
Cherry Hill NJ

Super nice gentleman who came to install a new thermostat. On time, polite and respectful. Staff in office is very helpful. I am bad with names I wish I could thank them personally. I would recommend this company, the systems they installed were so well done and their response time on any issue is impressive.

Terry A.

On time, clean and professsional as always.

Kevin G.

Technician: Dylan

Dylan is extremely professional, friendly and competent.

Lisa C.

Very pleasant, courteous young man. He arrived on time and did his job efficiently.

George M.

Most trustworthy conscientious company with the best staff and office personnel!

Brenda S.

Dylan G. is very professional, knowledgeablle and friendly.

Norma M.

Thermocool is excellent! Always professional and friendly. Explained everything and always ask if I have any questions.They are such a pleasure to deal wiith.

Renee D.

Technician: Dylan

Always appreciate Dylan's help and advice. He's great. Thanks!

John L.

Technician: Ryan

Trust Thermocool, for all your HVAC needs. Excellent service. Ryan is knowledgeable, friendly and courteous. He does a great job!

Pat M.

Technician: Ryan

Ryan goes the extra mile every time to keep us safe with gas heaters!!

Cherie B.

Technician: Dylan

Dylan is a very polite and respectful guy and I can only assume he's conscientious and takes great pride in his work.

Tom D.

Quick service. Expert knowledge. Highly recommend.

Ann H.

Punctual, personable and honest!

Chantal S.

Technician: Ryan

Ryan is great, explains what is being done, and is very respectful and courteous.

Joyce L.

Technician: Dylan

Dylan and the ThermoCool team are awesome! Great communication with arrival time to the appointment. Great service and I'm always asked if I have any questions or concerns for them regarding my system.

Michele R.

Dylan did a great service as always.

FRANK S.

I have contracted with Thermal for years and I’m very pleased. In fact, I’m referring my sons to use your service.

SUE C.

Big help!

BRAD & DONNA F.

Excellent, very nice young man. Asked if I had any questions and explained everything along with changing the filter.

J ARCHIBLE

The techs were great.

ANTHONY D.

Tech arrived on time and was efficient.

JANET S.

Dylan was awesome.

MIKE S.

Awesome tech!

ANTHONY P.

Appointment was on time and clean and efficient service!

WILLIAM & SUSAN M.

Technician: Ryan

Excellent customer service! Fair pricing, especially on the weekend. Appreciate Ryan spending so much time on the phone first to try and help us solve the problem before coming out. When he came, he was professional and worked quickly. Would definitely use this service again.

Tracy F.

Technician: Dylan

Dylan is an excellent representative of your company. He's personable, efficient and a pleasure to have in my home.

Sue C.

Technician: Dylan

Prompt, efficient and reasonably priced! Well done, Dylan was knowledgeable professional and got us back up and running in no time. Kira in the office was able to get him out first thing the next day during a scorcher. I would definitely recommend your company!

Ehren O.

Technician: Ryan

From my first phone call I was impressed with how accommodating you were about sending out a repairman so quickly. You were able to pinpoint a window of time and the repairman arrived within that time. Your repairman, Ryan, was very polite and knowledgeable. He explained the problem, how it could be fixed and explained my option and prices of each. I will highly recommend your company to anyone I know.

Kathleen B.

Technician: Dylan

Amazing company!! We just purchased a new home and 3 weeks later our AC was giving us issues. Called Thermocool, and they sent a tech out within 30 mins, fixed the issue. On time, reliable and professional! Called and immediately had a tech head over who repaired the issue immediatel 10/10 recommend! 

Valerie V.

Technician: Ryan B.

Great everything - technical expertise, customer service, back office, respectful technicians, etc. I highly recommend this company.

Brenda S.

Awesome company to deal with! Chuck was fantastic to deal with, he took care we needed as our HVAC system was in desperate need of a replacement. Bill did a great job with the design of our new system. Technicians were impressive with the level of detail during installation, system looks amazing and runs amazing. They make all their duct work in-house, adding to that high end touch most HVAC companies cannot provide. We recommend 10/10 times. So glad to have found a fantastic company. I know I can rest easy with Thermocool.

Zach M.

Product or service reviewed: HVAC

amanda
NJ

Your guys provide text notifications of pending arrival, are clean, courteous & timely. Plus asked if any questions before leaving. Please reserve those 2 as our service representatives for future service.

JOE/HOLLY C.

Very polite and knowledgeable guy, knows a lot about hot water boilers, would recommend him to anybody.

RYAN K.

Dylan is always so pleasant and professional.

JANE C.

Great service knowledgeable and professional! Attention to detail!

JOSEPH C.

Very professional no problems noted it’s a pleasure dealing with ALL employees

Marie G.

Quick professional service on a service call over a weekend on the coldest day of the year. Great company.

Michael P. JR

Did a great job!

Mary Levitz

As always, the tech who showed up was on time, very friendly, very knowledgeable and identified all of my issues.

Rick White

On time and professional. After 4 or 5 service calls I have the same tech which I like.

Jackie Squarcia

Always on time, knowledgable, friendly and courteous. I recommend Thermocool for all your HVAC needs.

Pat Myers

Dylan was awesome. What a nice young man. Super pleased with his expertise and friendly demeanor. Thank you.

James M. Sorce